Customer Connect

Manually importing your eCommerce customers into MailChimp is a tedious task you can leave behind. Customer Connect does it for you automatically for just $25 a month.

Customer Connect adds additional attributes to your customer records in MailChimp so you can create segments  and market to your customers based off their:

  • Address
  • Phone number
  • Birthdate
  • Lifetime value
  • Total orders placed
  • Last order date
  • Groups or Customer Types they’re assigned to in Commerce7 or WineDirect
  • Clubs they have active memberships for

5 Minute Setup

In just five minutes, you can connect with eCommerce customers through MailChimp and keep all their details updated. You’ve spent enough time managing Excel sheets and CSV files, you shouldn’t have to spend more than necessary to start using our Customer Connect tool

The setup takes just three simple steps:

  1. Create your account in Vintools
  2. Grant Vintools access to your company in Commerce7 or enter your WineDirect API credentials
  3. Connect Vintools to your MailChimp account with the click of a button

That’s it, you’re done!

Multi Platform Support

Every time a customer is created or updates their profile, their information will be updated in MailChimp almost instantly! Also, if a customer unsubscribes from the list in MailChimp, their email preferences are updated in Commerce7 keeping their email preferences unified.

Your customers are updated hourly in MailChimp to keep your customer information as accurate as possible. If a customer unsubscribes from the list in MailChimp, we store their email preference so they’re not resubscribed in MailChimp without their permission or an admin resubscribing them.

WineDirect is working on platform upgrades to make customer updates more instantaneous, and also on changes that will allow us to set a customers email opt-in status when they unsubscribe from MailChimp so your customer email preferences are the same in both platforms.

Get Started

Don't use MailChimp?

We called it Customer Connect for a reason

We built a connection with MailChimp first because we heard the need. Let us know what CRM platform you’re using so we know who to connect with next!